FAQ category

Backups, VAT & KYC FAQs

Production resilience, tax readiness, business verification, and tenant onboarding.

7 answers

Backups, VAT & KYC

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Should ERP rollout include backups?

Yes. Backup planning, retention rules, recovery expectations, and support responsibilities should be part of any serious ERP rollout.

Are uploaded documents included in backup planning?

Yes. File/document storage, tenant uploads, KYC documents, financial attachments, HR files, and website assets should be included in backup planning.

Does Farexa support UAE VAT workflows?

Yes. VAT settings, tax codes, VAT-ready invoices, POS receipts, purchases, expenses, reports, and exports support UAE business workflows.

Can each tenant configure currency and timezone?

Yes. Currency and timezone are tenant-level settings and can support multi-currency and multi-timezone operations where rollout requires it.

Does Farexa support KYC?

Yes. KYC workflows support identity documents, business licence, address proof, verification status, reviewer comments, and resubmission handling.

Why is KYC useful for SaaS ERP?

KYC helps platform operators verify tenants, reduce onboarding risk, and keep business documents connected to the tenant record.

Can branches be isolated for reporting?

Yes. Branch isolation supports branch-level users, sales, inventory, resources, and reporting.