FAQs

FAREXA Cloud ERP answers by buying stage and module.

Search common FAREXA Cloud questions or jump to focused answers for general fit, pricing, security, financials, inventory, appointments, mobile apps, websites, integrations, and support.

8 answers

General

What the platform is, who it fits, and how teams can start small then expand.

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What is FAREXA Cloud?

FAREXA Cloud is an all-in-one multi-tenant ERP platform for retail, service, trading, and growing businesses. It brings POS, sales, inventory, CRM, procurement, expenses, HR foundations, fleet, reporting, tenant websites, and workspace controls into one SaaS-ready system.

Who can use this ERP?

It fits retail stores, mobile accessory shops, salons and spas, cafes, service companies, trading businesses, small warehouses, multi-branch operators, and startups moving away from Excel or manual registers.

Is it suitable for small businesses?

Yes. A business can start with core workflows such as POS, customers, products, invoices, and reports, then enable deeper modules as operations grow.

7 answers

Tenant & Users

Workspace, branch, role, permission, staff access, branding, VAT, currency, and timezone questions.

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What is a tenant workspace?

A tenant workspace is a separate business environment for one company or organization. It contains that tenant's settings, users, branches, catalog, sales, reports, website content, and operational data.

Can one company have multiple branches?

Yes. Branch management supports businesses with multiple shops, counters, departments, or locations.

Can I create users with different permissions?

Yes. Tenant owners can create users and assign roles so staff access matches real responsibilities.

9 answers

POS & Sales

Counter sales, receipts, invoices, refunds, discounts, coupons, sharing, and daily sales tracking.

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Does the ERP include POS?

Yes. FAREXA Cloud includes POS workflows for fast counter selling, payment capture, receipts, customer linking, and VAT-ready sales.

Can I print POS receipts?

Yes. POS receipt printing is supported for compact counter-sale output.

Can I print A4 invoices?

Yes. A4 invoices are supported for formal sales documents and business customers.

9 answers

Inventory

Products, stock coupling, batch stock, FIFO, low stock, dead stock, and valuation.

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Does the ERP support inventory?

Yes. Inventory support includes products, categories, services, packages, stock movement, alerts, valuation foundations, and POS-linked behavior.

What is tight inventory coupling?

Tight inventory coupling means sales are closely controlled by available stock, and stock can be deducted automatically when items are sold.

What is loose inventory coupling?

Loose inventory coupling gives businesses more flexibility, allowing sales workflows to continue while stock is reviewed or adjusted separately.

8 answers General What the platform is, who it fits, and how teams can start small then expand.7 answers Tenant & Users Workspace, branch, role, permission, staff access, branding, VAT, currency, and timezone questions.9 answers POS & Sales Counter sales, receipts, invoices, refunds, discounts, coupons, sharing, and daily sales tracking.9 answers Inventory Products, stock coupling, batch stock, FIFO, low stock, dead stock, and valuation.5 answers CRM Customers, leads, communication history, website inquiries, and order linking.7 answers Procurement Suppliers, purchase requests, RFQs, quotations, POs, receiving, invoices, and inventory connection.6 answers Expenses & Finance Expense posting, categories, VAT, exports, accounting scope, and module links.5 answers HR Employees, departments, leave, payroll readiness, approvals, and HR workflow foundations.6 answers Fleet Vehicles, drivers, trips, fuel, maintenance, and fleet expense integration.7 answers Reports Available reports, filters, exports, print readiness, columns, and dashboards.6 answers Security Role-based access, tenant isolation, auditability, KYC, permissions, and secure operations.6 answers Website/CMS Tenant websites, content management, products, promotions, leads, and SEO.5 answers Platform Growth Future-ready business workflows, integrations, mobile access, and managed expansion.5 answers Implementation & Onboarding Rollout planning, setup sequence, training, data import, and early-stage ERP adoption.4 answers Business Continuity Managed availability, backup planning, data protection, and business resilience.4 answers Integrations Business integrations, payments, WhatsApp, external systems, and reporting feeds.12 answers Appointments & Public Booking Appointments, public booking, QR booking, resources, calendar sync, invitations, and reminders.10 answers Financials Receipts, payments, notes, approvals, assets, tax, dimensions, audit history, and reports.6 answers Mobile & Desktop Access Mobile access, desktop access, POS counters, and field team usage.6 answers Websites Tenant websites, website builder, CMS, SEO, promotions, public booking, and leads.7 answers Backups, VAT & KYC Production resilience, tax readiness, business verification, and tenant onboarding.3 answers Browser & Field Access Mobile browser access, role-based access, and field team usage.7 answers Pricing & Support Trials, module pricing, support, custom modules, demo data, and data import.

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